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Privacy Policy

Last Updated: October 1, 2024

E.L.A.H.A is committed to protecting your privacy and respecting your data. This Privacy Policy outlines how we collect, use, and protect the data we obtain from you.

1. Data We Collect

We gather certain data to provide, personalize, and improve our services. This includes:

  • Data You Provide Directly: Information you enter yourself, details about your participation in courses, and any data you share from third-party platforms connected to E.L.A.H.A.
  • Automatic Data Collection: Information about your device, interactions with our website, and areas of our Services that you access or spend time on.

2. Data You Provide to Us

The data we collect depends on how you use E.L.A.H.A’s services. Here are some examples:

  • Registration and Profile Data: Information you provide during account creation, such as your name, email address, and age.
  • Course Participation Data: Progress and completion data, responses to course assessments, and communications with instructors.
  • Payment Data: If you purchase paid content, we may collect payment information (processed through a secure payment gateway).

3. How We Collect Data

We use tools like cookies, web beacons, analytics services, and advertising providers to collect and process the data mentioned above. Some of these tools give you options to control or opt out of data collection. Methods include:

  • Cookies and Local Storage: Storing data locally on your device to remember your preferences and improve your user experience.
  • Analytics Services: Collecting data to analyze user behavior, allowing us to enhance the functionality and performance of our website.

4. How We Use Your Data

We use the data collected to:

  • Respond to your questions, support requests, and concerns.
  • Send you administrative messages, notifications about course updates, and relevant service changes.
  • Deliver push notifications to your mobile device to provide updates and relevant messages (you can manage these from your device settings).

5. Your Choices Regarding Data Use

You have control over your data in several ways:

  • Opting Out of Promotional Communications: You can unsubscribe from promotional emails by following the link in any promotional communication you receive or by adjusting your email preferences in your account settings.
  • Managing Cookies and Local Storage: Your browser or device may allow you to control cookie settings. You may also control location and other data collection settings on your device.
  • Managing Advertising Preferences: For tailored advertising, you can visit opt-out pages provided by the Network Advertising Initiative, Digital Advertising Alliance, or Your Online Choices (EU). You may also manage ad preferences directly with providers such as Google and Taboola.

To update any information you provide directly, log into your account to make changes as needed.

6. Our Policy on Children’s Privacy

E.L.A.H.A respects the privacy interests of children. Children over 7 may use a student account for extended learning purposes, but children under 13 (or under 16 in the European Economic Area) should not use the Services without parental consent. We encourage parents and guardians to take an active role in their children’s online activities and learning. If we learn that we have collected personal data from a child under these ages without appropriate consent, we will take reasonable steps to delete it.

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